Commissions are open.
If you are interested in commissioning a custom sculpture, please go to viistar.com for general information, price list, and full accepted project rules, then send questions or spec to viistar(a)hotmail.com
Crossposted from Twitter with some edits:
https://twitter.com/VIIStar_/status/1758790670612062287
I was scammed by a client out of some small sculptures, the chibi and bust of Logan by :IconDoryphish333: (Who is now a he/him, as I was corrected on Reddit by Dory's flying monkey edenlikeseggs (18+ NSFL) on twitter, though I don't know his new name. He did not tell me this while we worked together, so I will stick with Doryphish but pronoun correct the journal. Congrats on your new manhood) and the PayPal agent gave me bad advice on how to deal with the case. I am going to tell you what the agent did not tell me so this does not happen to anyone else.
From the moment they opened the case, the agent did not tell me I had exactly 7 days to ship the item, or the case would auto close for non shipment, regardless of the agreed upon work schedule for the custom pieces.
What you need to do is meter out your time to get the work done and finished in 6 days, enough for you to ship the customs. And I mean ship and scan at the post office.
You could possibly add a little bit to that if you don't mind your account going into the red and then trusting a megacorp to rescind the refund. I would stick to the 6 day turnaound.
When I appealed the decision I was told not to ship until the case was resolved. And of course it was not resolved in my favor because the item was not delivered. Even though I was told not to ship.
All PayPal cares about is the tracking number! That's it. They don't care that you had an agreement on schedule or how far along the commission is. It doesn't matter that an agent takes notes and understands your case or if they send it to the 'back room'
Call as much as you want. Chat with their help. IT DOESN'T MATTER.
NO ONE is going to read the information they ask you for! I can't emphasize this enough.
NO ONE IS GOING TO READ YOUR CASE
Save yourself grief and ship asap!
I have worked for 11 years and had over 250 clients, all in good standing. The client, :IconDoryphish333: (he/him) sabotaged (his) project by withholding artwork then screamed at me when I didn't read (his) mind and didn't constantly check in with (him) for critiques.
I made two other pieces for (him) , which (he) loves, the wolf link and (his) owl wedding cake topper, neither of which required many critique rounds. (He) never indicated this was what (he) expected and therefore (he) received the standard progress photos.
I even gave (him) a mulligan on the legs when (he) provided high res photos late, and changed them to match. I changed the gun when (he) approved the wrong one. (He) liked the cute leggies until (he) didn't and it was time to scream. I asked (him) multiple times to make sure I had all the artwork I needed to complete the project and (he) said I did only to add another drawing and instructions at 6 WEEKS IN TO A 6-8 WEEK SCHEDULE.
(on a side note they gave me more instructions about the pose ref via reddit exactly 2 months and 2 days past the start of the project. I find it ... ironic.)
I have never been so sabotaged during a project.
Nothing I said was the right thing. (He) constantly accused me of being passive aggressive when I was trying to sound neutral. (He) accused me of purposefully making low quality work instead of asking questions. I agreed to double check the bust face (it was resculpted because oopsie with acetone removing the primer) and (he) started going off about something else without acknowledging that I agreed to changes.
As if I don't value my reputation more than two small commissions or sticking it to a difficult client. Ridiculous. I wouldn't throw away a DECADE of content and repeat clients just to piss ~(him)~ off.
The thought is utterly deranged.
One single turd floats beneath my bridge, never to be seen again. We move on.
And if anyone knows of someone who would be interested in the chibi or busts of Logan, let me know, if you buy them direct I will sell very cheap.
Please heed my advice and thank you for letting me vent.
^^
Vii